Covid-19 Update 6/30/2021
Production times are finally back to normal! Generally most orders are produced and shipped within 1-2 weeks. Once shipped, transit times are running 90% on time, and if delayed it's usually only a day or two.
All of our products are handcrafted to your order. Production time generally varies between 2-4 weeks, but can vary. This is only an estimate and not a guarantee.
Update 6/30/2021: Transit times are running 90%+ on time right now. If there is a delay due to capacity restraints, it's usually only a day or two.
Free Shipping by FedEx Ground or FedEx Home Delivery service on most items. Once your order is shipped transit time is 1-5 business days. Besides uploading your tracking numbers, we also have FedEx email you tracking/shipment information as well. It may take up to 24 hours for tracking information (including estimated delivery date) to proprogate in their system. FedEx also provides you the option of having them hold your shipment, or they can deliver it to your local FedEx/Kinkos location for your pickup.
Please check your tracking information for a delivery date. While you don't have to be home or sign for the delivery, FedEx insurance doesn't cover theft after delivery. If you live in a area with lots of foot traffic it would be best if you could have a neighbor take your shipment in for you, or have it delivered to a work address if possible.
We can also offer Saturday deliveries using FedEx Home service for most items if you would prefer to be home at the time of delivery. FedEx Home also offers appointment based deliveries for an upcharge. Please contact us for more details.
Due to the astronomical rise in the cost of wood, packaging, and shipping costs, all sales are final and returns/cancellations are no longer accepted until further notice. During these unprecedented times, just the cost of two way freight on a return is more than the cost of the item.